Advanced Communication

This one day, small group communication course is designed to be of particular benefit to those working in clinical and/or healthcare management & leadership positions who face demanding, sensitive and challenging communication situations on a regular basis with patients and colleagues. Designed to be flexible to individual learning needs this course will develop the learner’s confidence and knowledge in communication strategies in order to enhance inter-personal skills, improve patient and staff well-being and contribute to career development.

A willingness to participate in a high-fidelity simulated role-play situation is anticipated from learners.

On completion of this course the learner will be able to:

  1. Identify the importance of good communication for the patient, the practitioner, the people and the employer.
  2. Analyse barriers and facilitators to good communication
  3. Reflect on communication failures in health and social care and identify strategies to improve or prevent future failures.

Identify and implement communication strategies and frameworks to improve own practice.

Please contact us if you have any queries, or if you wish to discuss a bespoke course to fit your specific needs.